Frequently Asked Questions

We do our best to answer your most frequently asked questions.

If you still have a pending question, feel free to ask us via our contact form.

General questions

1. Do you sell the NAILAE Station?
Yes we do!
Should you be interested in buying your own NAILAE Station, please contact us directly at business@nailae.com
2. Why do I have to go to a nail salon for nail printing?
NAILAE’s nail designs look even more amazing if the client has started with a good manicure. The better the polish or the gel is applied, the better the designs will look. As we want you to experience NAILAE at its best, we chose to trust skilled nail therapists to offer you the best experience and results possible.
You can also print over your existing polish or gel manicure.
3. How many colors are available?
All of them! The Nailae Station works with the primary colors and is able to recreate a limitless color palette.
4. How many nail designs are available?

There is a reason why our motto is “limitless fantasies at your fingertips”. The NAILAE Station can print any design onto your nails. We offer more than 150 nail designs in our exclusive library, which is regularly updated. You can also print your own pictures and creations using the NAILAE mobile app. Our app gives you access to our full library of nail designs.

5. Can I ask my nail therapist to use a picture I have on my phone?

Absolutely. If you have downloaded the app, you will be able to generate a QR code for any picture in your phone library. The NAILAE Station will read this QR code so you can upload your picture and print it onto your nails.

App

6. What are the advantages of the app?

You can use the NAILAE Station even if you haven’t downloaded the app. But you’ll be missing out on one of the best parts of the experience!
Getting the app allows you to discover our exclusive and full nail designs library, select your favorites, create virtual manicures and share it with your friends. Best of all, once at the beauty salon you will be able to transfer any picture to the NAILAE Station from your phone library thanks to a QR code – and then get it directly printed onto your nails!

 

Why not print photos of close friends, family, your favorite animal or even your last tropical holiday?

7. Does the NAILAE app works with IOS and Android?

The app is available on both Apple Store and Google Play.

8. How much does the app cost?

Our app is free of charge. So there’s no excuse not to join the nail design revolution!

The printing process

9. How does the NAILAE Station work?
The NAILAE station is a nail printer. Inside, there are cartridges and water-based ink. We’ve also added a digital monitoring tablet as well as an internal camera, which allow us to achieve perfect nail-tailored printing.
10. Can I print on my toenails?

The Nailae Station has been exclusively designed for fingernails only. Maybe in the next future…!

11. Are the materials used by Nailae safe?

Safety is one of our top priorities. We aim to provide a completely safe experience. Your nail therapist will apply a primer on your nails just before the printing. We’ve developed this product specifically to help fix the ink onto your nails. It is free from harmful chemical products.

12. Is the printing process safe?
Absolutely. The printing process is very fast totally and safe. We even wrap finger protectors around your fingertips to avoid any ink making contact with your skin.
13. How many nails can be printed on at the same time?
The NAILAE Station can print up to 4 nails at the same time, either with identical or different designs.
Only the thumb has to be printed alone.
14. Can I print on regular polish or on a gel manicure?
You can print on any base you want: regular polish, gel, acrylic or natural nails. Just remember, the darker the polish, the darker the designs will have to be. For example, if you’re already wearing a red manicure, we recommend printing a black design.
If you want to print a design with multiple and/or pale colors, we strongly recommend choosing a white polish as it allows you to print absolutely any designs with the best possible results.
15. How long does it take to print one nail? 10 nails?
The printing process is about 45 seconds for up to 4 nails at the same time.
16. How long does the whole process last?
If you are already wearing polish, the process will only last the necessary time to apply the primer and allow it to dry for around 3 minutes. With printing and topcoat application, that comes to around 15 minutes for several nails.
If you need to get a manicure before printing, the whole process will take as long as required by a regular manicure, plus the 15 minutes for the printing and drying.
17. Can I print different nail designs at the same time?
Yes! You can choose up to 4 different nail designs to print on your nails at the same time – in less than a minute!

The result

18. How long will the prints stay on my nails?
Around 1 week for regular nail polish, and 2 to 3 weeks for a gel manicure. To make the printing last even longer, we recommend applying a topcoat every 2 to 3 days.
19. Do I really have to apply a topcoat after the printing?
Yes! The prints are made from water-based ink, so if you don’t apply a topcoat, then your nail designs will fade as soon as you wash your hands.
To make the prints last even longer, we recommend applying a topcoat every 2 to 3 days.
20. Is it easy to remove the nail prints?

Yes! You can remove your nail polish and prints with standard nail polish remover.

21. What does the printing look like?

Try it, it’s truly amazing! Your nail prints will look like regular smooth nail polish, but with incredibly accurate details.